Privacy Policy

At Birauta.com, we are committed to protecting the privacy and personal information of our users, local shop owners, and visitors. This Privacy Policy outlines how we collect, use, and safeguard information when you use our local community directory and services.

1. Information We Collect

To operate our local directory and civic connection services, we may collect the following types of information:

• Public Business Listing Data: Business names, phone numbers, WhatsApp contacts, shop locations, operational hours, and descriptions submitted by business owners or authorized representatives.
• Inquiry & Contact Submissions: Information provided voluntarily through our contact forms, including full name, phone number, email address, and inquiry details.
• Technical & Usage Data: Standard server logs, IP addresses, browser types, and page view statistics collected automatically to optimize mobile browsing speed and site performance.

2. How We Use Your Information

We use the collected information strictly for community directory purposes, including:

• Publishing verified local business listings and emergency utility numbers for Ward 17.
• Responding to inquiries, listing requests, and technical support messages.
• Improving site functionality, search engine visibility, and mobile user experience.
• Preventing fraudulent business claims or unauthorized listing modifications.

3. Information Sharing & Disclosure

We value community trust. Birauta.com does not sell, rent, or trade your personal or private information to third-party marketers.

We may only disclose information if:

• Requested or explicitly approved by the listing owner (e.g., updating public shop contact details).
• Required by local authorities or law enforcement under the applicable laws of Nepal.

4. Data Security

We employ industry-standard encryption (SSL/TLS) and secure web servers to prevent unauthorized access, alteration, or disclosure of submitted contact forms and site database information.

5. Cookies & Analytics

Birauta.com uses essential browser cookies to improve page load speed and analyze aggregated visitor statistics. You can disable cookies through your web browser settings at any time without restricting your ability to view public listings.

6. Updating or Deleting Your Business Listing

Local shop owners and residents have the right to request updates, corrections, or complete removal of their public business details at any time.

To modify or delete a listing, contact our team via WhatsApp or email at info@birauta.com. Verification may be required to confirm ownership before changes are applied.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect site updates or regulatory changes in Nepal. Any modifications will be posted on this page with an updated effective date.